FAQ - DIDAYS LAB

A variety of services are available within the platform: 

• Personal profile: fully customizable with own data and references.
• Speech On Demand: you can watch as and when you want all the speeches of the 2022 edition.
• MyDIDAYS area where you can save your favorite events, take notes with the block-notes section, see your calendar with notifications for upcoming events, and make virtual appointments with all platform users.
• Integrated agenda: Calendar management system through integrated agendas that allow slot availability to be managed interactively.
• Live streaming multiplex with opportunities to interact with speakers at on-air events, chat and download materials.
• Matchmaking AI: A matchmaking system managed through Artificial Intelligence to facilitate the meeting and interaction between participants, speakers, and sponsors.
• Companies Area: Where you can get in touch with other DIDAYS partner companies.
• Networking via chat system, virtual business card exchange, one-to-one meetings, appointment booking with all platform users.
• Courses & Workshops: Various workshops and courses available both online and live will be active throughout the year for platform users to participate in.

If you attended the event or if you purchased the subscription on our site you can log in with the credentials you received at the time of purchase. Also check the Spam box.

If you don't have login credentials because you haven't purchased a subscription or attended DIDAYS22, register for free at live.digitalinnovationdays.com to start finding out what's in the Lab - if we've intrigued you, send us an email to support@digitalinnovationdays.com

Don't worry! On the LOGIN page of DIDAYSLab click on "Forgot your password?" and follow the instructions. You can retrieve your password by email or text message. Also check the Spam box.

It is essential to complete your profile in order to perfect all the opportunities that DIDAYSLab can offer. The system works through a Matchmaking & AI system, which is why specifying your preferences and updating your profile is so important, so that the system can show you the content that is most related to you and the profiles of other users with whom you might connect. The more information you enter, the more your content will be related to you.

To edit your profile click on "My DIDays" found in the list of items on the left side of the page, then click on "My Profile"-you can now edit all sections of your profile.

In the upper right corner you will find a round icon with a silhouette. Click on the image, then click on the "Avatar" item, then click on "+" and add your profile picture.

In the upper right corner you will find a round icon with a silhouette. Click on the image, then click on the "Avatar" item, then click on the trash and/or pen icon and make the necessary changes.

Click on the profile picture icon found in the upper right corner, next, click on "E-Mail login" and from there you can change your email.

Click on the Profile Picture Icon found in the upper right corner, then click on "Login Password." From there you will be able to change your password.

To view your schedule, click on "My DIDays" found in the list of items on the left side of the screen and then click on "My Schedule"-now you can see all the appointments and events you have signed up for.

The NEXT EVENTS section contains all future events that will take place within the LAB, so Workshops, Live Events and any other live streaming events.

You can find them in the MYDIDAYS section in the dashboard and in your schedule on the platform.

Within the tab for each event/workshop/course you will find a "+ ADD" item: click it to add the event to your schedule and receive a reminder on the day of the event.

• Enter the workshop you are interested in, click on Join and complete the registration form. Be sure to sign up only if you are truly interested: workshops have limited seating and it is important for organizers to know who will be attending first. 
• DIDAYSLab will remind you about the workshop through both push and email notifications.
• On the day of the workshop, just log on and press play on the video, turn on the camera and that's it, you're online!

Next to each visitor's profile picture is a small dot. Green color = Online; Gray color = Offline

To connect with a user/sponsor/partner click on the "Networking" item located in the list of items to the left of the screen. Below from here you can search for users/sponsors/partners using the filters or the "search" key, once you have chosen the user you want to connect to click on the avatar icon in light gray color located next to the profile picture of the person/sponsor/Partner and leave a message for the person to whom you will notify in the platform and via email of the connection request. Once you accept the link you will be notified both in LAB and via email If you do not see the link reload the web page. Later, after you connect, you will be able to START A CHAT.

To start a chat with a visitor you need to go to their profile, which you can find in the dashboard, in the "Networking" section. To start a chat: click on "start chat" and it will automatically start a chat with the person concerned who will receive both an 'email and a notification in the platform.

Before you can initiate a chat to another user in the LAB, you must be
CONNECTED.

To make an appointment with a visitor you need to go to their profile. Below to request the appointment: click on "Request Appointment" and a calendar will automatically open with the available dates to request the appointment with the interested person. Once you make the appointment request on the relevant day and time, you will receive a 'confirmation email, and a notification in the platform. Your appointment will be available in the "My Agenda" section. The "my schedule" section can be found in the menu on the left side of the screen under "My Didays" -> "My Schedule."

To find companies on DIDAYS Lab click on the "Sponsors/Partners" items in the list of items on the left side of the screen. You will be taken to a page with all of our Sponsors. From here you can connect, send a message or request an appointment with each Partner.

To add a user/company/sponsor to favorites you must go to the profile of the user/company/sponsor of interest found in the Networking section of the menu on the left side of the screen, once the profile is selected, click on the button with the SHAPED STAR in the upper right hand corner.

• To edit an appointment with a User/Company/Sponsor, click on the "My DIDays" item found in the list of items on the left side of the screen, then click on "My Schedule," your schedule with all your appointments will appear. Using the filters and "search," you can find the appointment you want to edit to make the changes you need. 
• Alternatively, to edit an appointment with a user/person, click on the "Networking" item found in the menu on the left side of the screen. Below will appear a page with all the users of DIDAYS Lab. In each label, next to the image of the User/Company/Sponsor you will find a Light Grey color symbol in the shape of a CALENDAR: click on the icon to be taken* to your personal calendar where you can make any changes you wish.